For Patients
Your care,
simplified.
Everything you need before, during, and after your visit — forms, results, appointments, and support — all in one place.
6
Campus Services
24h
Portal Access
5★
Patient Rating
10k+
Patients Served
Quick Access
Common Patient Needs
Registration & medical history
New Patient Forms
Download and complete your new patient registration, medical history, and insurance forms before your first visit to save time.
Next Gen Pharmacy
Prescription Refills
Contact Next Gen Pharmacy for refill requests, compounding consultations, or to transfer a prescription to our campus pharmacy.
Doclink booking hub
Book an Appointment
Use Doclink to search for campus providers, check real-time availability, and book an appointment instantly — no phone call required.
Synexsis Lab
Lab Results
Access your diagnostic results through the patient portal or contact Synexsis Lab directly for result inquiries and interpretation support.
Billing support team
Insurance & Billing
Questions about your bill, insurance verification, or payment plans? Our billing team is available Monday through Friday, 9AM–5PM.
Your health at a glance
Patient Portal
Access your medical records, lab results, appointment history, and secure messaging with your care team through the Pinnacle patient portal.
Contact our Patient Services desk at (904) 555-0190 or email records@pinnaclehealthcampus.com. We'll send a records request form to your previous provider within 1–2 business days.
Not necessarily. Many of our campus services accept self-referrals. For insurance purposes, some plans do require a primary care referral — contact your insurance carrier or call us to verify.
Most major insurance plans are accepted across campus services, including Medicare, Medicaid, and most commercial PPOs. Coverage varies by service — call (904) 555-0190 to confirm your plan.
Yes. Doclink connects patients with telehealth-capable providers for many visit types. Filter by 'Virtual Care' when searching on the Doclink platform.
Call (904) 555-0195 or book through Doclink. Our family medicine providers see patients of all ages, including newborns and pediatric patients.
HIPAA Compliant
All patient data is encrypted and protected according to federal privacy law.
Mon – Sat Support
Our patient services team is reachable six days a week for any assistance.
Compassionate Care
Every resource here is designed to make your health journey simpler and more human.
We're Here
Still have questions?
Our patient services team is available Monday–Friday 8AM–6PM and Saturday 9AM–2PM. We're always happy to help.